NZCS, A Name You Can Trust To Represent Yours
Growth happens when you keep the customers you’ve got and reach the ones you don’t. Today’s modern customers expect to be able to reach out to your business in their preferred communication channel — Voice, Chat, E-mail, Text, Social. NZCS customized multi-channel call centre outsourcing solutions help you convert and keep new business relationships, and drive top performance within your industry. Find out how NZCS can deliver the right solutions for your business needs.
HOW WE CAN HELP
Our call centre supplies companies with a responsive professional customer service Help Desk to back-up their products and services 24/7–365 days- without the need to establish their own call centre
NZ Call Services will work with each new client to develop a tailor-made comprehensive Customer Service Program with a clear procedural guide for our call centre staff to adequately assist your valued customers – leaving your customers feeling positive about your product and services.
NZ Call Services acts as a transparent company behind the scenes representing your brand, company and customer assistance services.
24x7x365
Focused and committed to providing 24-hour-a-day, 7 day-a-week, 365-days-a-year inbound, outbound capabilities.
Experienced Staff
Highly trained management and staff dedicated to providing top quality call centre solutions with the understanding that they are the ‘voice’ of the client in each and every call centre interaction.
Latest Technology
Utilisation and knowledge of the latest contact centre technology to provide a range of effective and flexible services that are also affordable, confidential, safe and secure.
Value For Money
Guaranteed provision of highly effective call centre solutions at an affordable price by dedicating valuable time, energy, experience & capability to achieve net realisable value for all clients.
True Partnerships
Actively working in true partnerships with clients, staff and suppliers all day, every day to provide thorough and effective contact centre solutions to be proud of.
Standard
135 Minute Plan- $1.29 Per add. min
- $49.99 Setup fee
- 24/7 Coverage
- Appointment setting
- Message taking
- Email & SMS alerts
Business
225 Minute Plan- $1.09 Per add. min
- $49.99 Setup fee
- 24/7 Coverage
- Appointment setting
- Message taking
- Email & SMS alerts
Premium
450 Minute Plan- $0.99 Per add. min
- $49.99 Setup fee
- 24/7 Coverage
- Appointment setting
- Message taking
- Email & SMS Alerts
Talk to us about all your Help desk and call centre in and outbound solutions today!
0800 1NZCALL (0800 169 225)
operations@nzcs.co.nz
3D Orbit Drive
Rosedale
Albany
Auckland
New Zealand